Hi, Developers
The attached error report file and screenshot were saved when i opened the software mfix-19.3.1. Below i will tell you all operations i made.
I activated mfix-19.3.0 at first, however, it can not be opened and the same problem was reported. I guess if it is because i upgraded my windows system and restored it again due some problem met after upgrade. So, I tried to install mfix-19.3.0 again and i found there are new packages needed to be downloaded. Because the download speed is too slow, i tried to installed the new version 19.3.1, and it successed. After installation, i started to draw geometry used in my simulation. To finish it, there are three primitives needed to be united. However, it failed to do this, and unfortunately, it crashed. Once i opened mfix-19.3.1 again, the error report popped up again. When i closed the error report window, mfix window closed, too
To sum above, there are four problems i want to ask you for help,
- how to solve this reported error? Besides, screenshot and error report file, detail information showed in the Anaconda prompt are posted below
- it seems some packages of components of mfix-19.3.0 are updated, is it right?
- is it necessary to uninstall the old version? and how to uninstall it?
- when i used " union " button to unite three primitives, it failed. what can i do to make it? The source file is also uploaded, but i am not sure these setting have been saved, because i can not open mfix-19.3.1.
(mfix-19.3.1) C:\Users\work>mfix
mfix - ERROR - HTTPSConnectionPool(host=‘mfix.netl.doe.gov’, port=443): Read timed out. (read timeout=1.0)
File “D:\anaconda\envs\mfix-19.3.1\Scripts\mfix-script.py”, line 9, in
sys.exit(main())
File “…\gui.py”, line 2991, in main
main_args(sys.argv[1:])
File “…\gui.py”, line 3136, in main_args
check_if_update_available(gui, version)
File “…\version.py”, line 64, in check_if_update_available
json_versions = get_json_versions_from_website()
File “…\version.py”, line 87, in get_json_versions_from_website
req = requests.get(JSON_URL, timeout=1.0)
File “D:\anaconda\envs\mfix-19.3.1\lib\site-packages\requests\api.py”, line 75, in get
return request(‘get’, url, params=params, **kwargs)
File “D:\anaconda\envs\mfix-19.3.1\lib\site-packages\requests\api.py”, line 60, in request
return session.request(method=method, url=url, **kwargs)
File “D:\anaconda\envs\mfix-19.3.1\lib\site-packages\requests\sessions.py”, line 533, in request
resp = self.send(prep, **send_kwargs)
File “D:\anaconda\envs\mfix-19.3.1\lib\site-packages\requests\sessions.py”, line 668, in send
history = [resp for resp in gen] if allow_redirects else []
File “D:\anaconda\envs\mfix-19.3.1\lib\site-packages\requests\sessions.py”, line 668, in
history = [resp for resp in gen] if allow_redirects else []
File “D:\anaconda\envs\mfix-19.3.1\lib\site-packages\requests\sessions.py”, line 247, in resolve_redirects
**adapter_kwargs
File “D:\anaconda\envs\mfix-19.3.1\lib\site-packages\requests\sessions.py”, line 646, in send
r = adapter.send(request, **kwargs)
File “D:\anaconda\envs\mfix-19.3.1\lib\site-packages\requests\adapters.py”, line 529, in send
raise ReadTimeout(e, request=request)
mfix_2020-02-16T183723.818038.zip (6.3 KB)
pressure_relief.mfx (6.3 KB)
Best regards.
wuming