MFiX Installation Error (different than other people's issues)

Hi,

I’m trying to install MFiX version 23.1.1 (I successfully downloaded it on the another Linux desktop and ran the simulation well so I’m trying to get the same version even though it’s not the latest one). However, I constantly get the same error as below, which I also get with other more recent versions so I don’t think it’s the MFiX version issue.
I’m currently using conda 23.3.1, which seems to be the solution for the problems posted before, although my issue does not look exactly the same as other people’s since I see an error that "Couldn’t resolve host name [https://mfix.netl.doe.gov/s3/8e13242c/4b925f1ea49363e3bac9afb7bef44a8b//conda/dist/noarch/repodata.json]
** Could not resolve host: mfix.netl.doe.gov"**

I copied my terminal message below.


(base) [hyk049@tscc-11-0 ~]$ mamba create -n mfix-23.1.1 mfix==23.1.1 mfix-doc==23.1.1 mfix-gui==23.1.1 mfix-solver==23.1.1 mfix-src==23.1.1 -c conda-forge -c https://mfix.netl.doe.gov/s3/8e13242c/4b925f1ea49363e3bac9afb7bef44a8b//conda/dist

              __    __    __    __
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            /    \/    \/    \/    \

███████████████/ /██/ /██/ /██/ /████████████████████████
/ / \ / \ / \ / \ ____
/ / _/ _/ _/ \ o _,
/ / _
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|/
███╗ ███╗ █████╗ ███╗ ███╗██████╗ █████╗
████╗ ████║██╔══██╗████╗ ████║██╔══██╗██╔══██╗
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██║ ╚═╝ ██║██║ ██║██║ ╚═╝ ██║██████╔╝██║ ██║
╚═╝ ╚═╝╚═╝ ╚═╝╚═╝ ╚═╝╚═════╝ ╚═╝ ╚═╝

    mamba (1.4.2) supported by @QuantStack

    GitHub:  https://github.com/mamba-org/mamba
    Twitter: https://twitter.com/QuantStack

█████████████████████████████████████████████████████████████

Looking for: [‘mfix==23.1.1’, ‘mfix-doc==23.1.1’, ‘mfix-gui==23.1.1’, ‘mfix-solver==23.1.1’, ‘mfix-src==23.1.1’]

warning libmamba Cache file “/tscc/nfs/home/hyk049/miniforge3/pkgs/cache/497deca9.json” was modified by another program
warning libmamba Cache file “/tscc/nfs/home/hyk049/miniforge3/pkgs/cache/09cdf8bf.json” was modified by another program
conda-forge/noarch 2.9s
conda-forge/linux-64 6.7s
https://mfix.netl.doe.gov/s3/8e13242c/4b925f1ea4… 7.1s
Download error (6) Couldn’t resolve host name [https://mfix.netl.doe.gov/s3/8e13242c/4b925f1ea49363e3bac9afb7bef44a8b//conda/dist/noarch/repodata.json]
Could not resolve host: mfix.netl.doe.gov

>>>>>>>>>>>>>>>>>>>>>> ERROR REPORT <<<<<<<<<<<<<<<<<<<<<<

Traceback (most recent call last):
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/conda/exceptions.py", line 1132, in __call__
    return func(*args, **kwargs)
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/mamba/mamba.py", line 941, in exception_converter
    raise e
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/mamba/mamba.py", line 934, in exception_converter
    exit_code = _wrapped_main(*args, **kwargs)
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/mamba/mamba.py", line 892, in _wrapped_main
    result = do_call(parsed_args, p)
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/mamba/mamba.py", line 758, in do_call
    exit_code = create(args, parser)
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/mamba/mamba.py", line 632, in create
    return install(args, parser, "create")
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/mamba/mamba.py", line 499, in install
    index = load_channels(pool, channels, repos)
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/mamba/utils.py", line 129, in load_channels
    index = get_index(
  File "/tscc/nfs/home/hyk049/miniforge3/lib/python3.10/site-packages/mamba/utils.py", line 110, in get_index
    is_downloaded = dlist.download(api.MAMBA_DOWNLOAD_FAILFAST)
RuntimeError: Download error (6) Couldn't resolve host name [https://mfix.netl.doe.gov/s3/8e13242c/4b925f1ea49363e3bac9afb7bef44a8b//conda/dist/noarch/repodata.json]
Could not resolve host: mfix.netl.doe.gov

$ /tscc/nfs/home/hyk049/miniforge3/bin/mamba create -n mfix-23.1.1 mfix==23.1.1 mfix-doc==23.1.1 mfix-gui==23.1.1 mfix-solver==23.1.1 mfix-src==23.1.1 -c conda-forge -c https://mfix.netl.doe.gov/s3/8e13242c/4b925f1ea49363e3bac9afb7bef44a8b//conda/dist

environment variables:
CIO_TEST=
CONDA_DEFAULT_ENV=base
CONDA_EXE=/tscc/nfs/home/hyk049/miniforge3/bin/conda
CONDA_PREFIX=/tscc/nfs/home/hyk049/miniforge3
CONDA_PROMPT_MODIFIER=(base)
CONDA_PYTHON_EXE=/tscc/nfs/home/hyk049/miniforge3/bin/python
CONDA_ROOT=/tscc/nfs/home/hyk049/miniforge3
CONDA_SHLVL=1
CPATH=/cm/shared/apps/slurm/current/include
CURL_CA_BUNDLE=
FPATH=/usr/share/lmod/lmod/init/ksh_funcs
LD_LIBRARY_PATH=/cm/shared/apps/slurm/current/lib64/slurm:/cm/shared/apps/slurm/curren
t/lib64
LD_PRELOAD=
LIBRARY_PATH=/cm/shared/apps/slurm/current/lib64/slurm:/cm/shared/apps/slurm/curren
t/lib64
MANPATH=/cm/shared/apps/slurm/current/man:/usr/share/lmod/lmod/share/man:/usr/
local/share/man:/usr/share/man:/cm/local/apps/environment-
modules/current/share/man:/cm/local/apps/environment-
modules/current/share/man
MODULEPATH=/cm/shared/apps/spack/0.17.3/cpu/share/spack/lmod/linux-rocky9-
x86_64/Core:/cm/local/modulefiles:/etc/modulefiles:/usr/share/modulefi
les:/usr/share/Modules/modulefiles:/cm/shared/modulefiles
PATH=/tscc/nfs/home/hyk049/miniforge3/bin:/tscc/nfs/home/hyk049/miniforge3/
condabin:/tscc/nfs/home/hyk049/.local/bin:/tscc/nfs/home/hyk049/bin:/c
m/shared/apps/sdsc/1.0/bin:/cm/shared/apps/sdsc/1.0/sbin:/cm/shared/ap
ps/slurm/current/sbin:/cm/shared/apps/slurm/current/bin:/cm/shared/app
s/spack/0.17.3/cpu/bin:/usr/local/bin:/usr/bin:/usr/local/sbin:/usr/sb
in
REQUESTS_CA_BUNDLE=
SSL_CERT_FILE=
__LMOD_REF_COUNT_CPATH=/cm/shared/apps/slurm/current/include:1
__LMOD_REF_COUNT_LD_LIBRARY_PATH=/cm/shared/apps/slurm/current/lib64/slurm:1;/cm/shared/apps/slurm/curr
ent/lib64:1
__LMOD_REF_COUNT_LIBRARY_PATH=/cm/shared/apps/slurm/current/lib64/slurm:1;/cm/shared/apps/slurm/curr
ent/lib64:1
__LMOD_REF_COUNT_MANPATH=/cm/shared/apps/slurm/current/man:1;/usr/share/lmod/lmod/share/man:1;/
usr/local/share/man:1;/usr/share/man:1;/cm/local/apps/environment-
modules/current/share/man:1
__LMOD_REF_COUNT_MODULEPATH=/cm/shared/apps/spack/0.17.3/cpu/share/spack/lmod/linux-rocky9-
x86_64/Core:1;/cm/local/modulefiles:1;/etc/modulefiles:1;/usr/share/mo
dulefiles:1;/usr/share/Modules/modulefiles:1;/cm/shared/modulefiles:2
__LMOD_REF_COUNT_PATH=/cm/shared/apps/sdsc/1.0/bin:1;/cm/shared/apps/sdsc/1.0/sbin:1;/cm/sha
red/apps/slurm/current/sbin:1;/cm/shared/apps/slurm/current/bin:1;/cm/
shared/apps/spack/0.17.3/cpu/bin:1;/usr/local/bin:1;/usr/bin:1;/usr/lo
cal/sbin:1;/usr/sbin:1
__LMOD_SET_FPATH=1

 active environment : base
active env location : /tscc/nfs/home/hyk049/miniforge3
        shell level : 1
   user config file : /tscc/nfs/home/hyk049/.condarc

populated config files : /tscc/nfs/home/hyk049/miniforge3/.condarc
conda version : 23.3.1
conda-build version : not installed
python version : 3.10.14.final.0
virtual packages : __archspec=1=skylake_avx512
__glibc=2.34=0
__linux=5.14.0=0
__unix=0=0
base environment : /tscc/nfs/home/hyk049/miniforge3 (writable)
conda av data dir : /tscc/nfs/home/hyk049/miniforge3/etc/conda
conda av metadata url : None
channel URLs : conda-forge/linux-64
conda-forge/noarch
https://mfix.netl.doe.gov/s3/8e13242c/4b925f1ea49363e3bac9afb7bef44a8b//conda/dist/linux-64
https://mfix.netl.doe.gov/s3/8e13242c/4b925f1ea49363e3bac9afb7bef44a8b//conda/dist/noarch
package cache : /tscc/nfs/home/hyk049/miniforge3/pkgs
/tscc/nfs/home/hyk049/.conda/pkgs
envs directories : /tscc/nfs/home/hyk049/miniforge3/envs
/tscc/nfs/home/hyk049/.conda/envs
platform : linux-64
user-agent : conda/23.3.1 requests/2.31.0 CPython/3.10.14 Linux/5.14.0-362.24.1.el9_3.0.1.x86_64 rocky/9.3 glibc/2.34
UID:GID : 537229:13243
netrc file : None
offline mode : False

An unexpected error has occurred. Conda has prepared the above report.

I installed the mamba version 1.4.2 since I used the same mamba for installing MFiX 23.1.1 on the other desktop successfully before.

I would appreciate any help for this issue.

Thank you,
HK

I also tried installing conda-build after, which still did not solve the problem. It seems like a network issue since the error message says it could not resolve host: mfix.netl.doe.gov.

Will the issue be related to the fact that I am trying to install MFiX on the HPC? I did not have this issue at all when I installed it on other remote desktop before.

You may want to check with your HPC support team to see if they are blocking the website.